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Virtual Operator Options

Respond to notifications anywhere with your mobile device

Always know what is happening on your property with security notifications

Users can now respond instantly to a notification through a mobile app or text messaging.  

Bold NotifyMe

Intelligent 2-Way Texting

Open Voice Notification

Direct 1-Way Messages

Bold NotifyMe

A mobile solution to reduce false alarms.

This app benefits users by enabling them to be more involved when an alarm is triggered. Account users can now communicate easily with each other to determine if there is a known reason for the alarm and then make a choice whether or not to have the monitoring company respond. This contributes to the reduction of false alarm calls without hindering the central station from receiving the alarm in a timely manner if the user(s) are not available.

This will require the customer to enter a passcode to cancel an alarm and avoid dispatching.

  • Notifications can be sent to registered app users simultaneously.
  • Customers can call the monitoring center directly from the app.
  • Users can chat with each other within the app.
  • Confirm, Cancel, More Time, Chat
  • Indicates all the zones with description in alarm.
Recommended for the following services.
  • BURGLARY type signals.

 

Intelligent 2-Way Texting

In the event of an alarm, have a two-way conversation with the system through text messaging on your mobile phone to determine the appropriate response.

  • Notifies registered two-way text users sequentially with a two-minute delay between notifications to allow time for each person to respond.
  • NO passcode required for response

Recommended for the following services.

  • Open and Close Service
  • AC Fail
  • Low Battery

 

Premises phone numbers are only landline phones or phones permanently located at the premises. Mobile phones are not considered premises phone numbers.

Open Voice Notification

Receive automated phone notifications for alarm and non-alarm sensor activity, including door openings, motion and temperature detection, and low batteries.

Recommended for the following services.

 

Direct 1-Way Messages

You can be notified instantly (anywhere you have cell phone service) when your front door is opened, the smoke detector goes off, or when a motion sensor is triggered.