Two Locations in Service
State-of-the-Art Facilities Harnessing Redundancy & Delivering Reliability.
Monitoring Your Fire & Security
With Multiple AES RF Networks Available Throughout Texas
Emergency Phone Monitoring
Pool, Schools, Elevators, and Parking Lots
Mini Cellular Alarm Communicators
Works with any Intruder Alarm System, Network Redundancy, and Dealer Management Portal
Live Video Monitoring
Intelligent Video Surveillance and Alarm Verification Solutions
M2M Dual SIM fire alarm communicator
Purchase your next M2M fire communicator online through the Dealer Portal.
Universal Sole/Dual path commercial fire cellular and IP communicator, which is UL-864 listed and NFPA-72 compliant. Supports Contact-ID, SIA and Pulse 4+2 communication formats, as well as dry contact inputs. Device utilizes the AT&T and Verizon 5th generation LTE cellular networks. Unit is activated by the installing dealer on the M2M online portal, and includes the M2M “RControl Admin Mobile App” for on-site device diagnostics and configuration.
We’ve Got You Covered
Southwest Dispatch Center keeps
HERE ARE SOME OF OUR SERVICES WE OFFER TO ALL OUR DEALERS
We offer numerous options to transmit alarm signals successfully from the alarm panel to the Central Station Receiver.
Our commitment is to offer valuable multi-faceted services and support to save you time and promote increased revenue.
Unique solutions designed to assist in retrieving the information that matters most to the alarm dealer and their customer.
By offering numerous IP monitoring solutions, we keep our alarm dealers front-runners in the industry.
Time Saver Services
Supplying you with the information and assistance you want to be more productive with your time.
Your portal for dealer and customer direct monitoring access.
We’ll Show You How It’s Done
Southwest Dispatch Center holds monthly training classes on not only the products and services we offer but on all the most popular equipment. Preview the upcoming training and workshop classes by clicking the link below. If you find a class you would like to attend and you are a current SW Dispatch Center Dealer, please log in to the dealers only section of this website and register for the class.
24/7 Central Station Monitoring
Keeping Watch… By-Day and By-Night.
Stay up-to-date with the goings-on with Southwest Dispatch and the industry! Southwest Dispatch Center
keeps their alarm dealers one step ahead of the competition.
New Location Opening Q4 2019
Southwest Dispatch Center is excited to announce that we have finalized negotiations on our second location. We will be located north of Houston in Spring, Texas. Both locations will be manned 24/7/365 and will be UL Listed. We will be holding training classes at the new location very soon and look forward to announcing our Grand Opening.
New Video Monitoring Products
If you aren’t familiar with video monitoring, you should be.
Video monitoring offers your company an additional avenue for recurring monthly revenue and your customers the benefit of expedited police response time. Having the video with the alarm helps reduce false alarms and improves customer service. We have recently released monitoring services for some exciting new video products that will help you and your customers. Call our Sales Team today to learn about all our new video monitoring products and services.
New M2M Cellular Communicators
The new M2M cellular communicators are now available on LTE-M/LTE with redundant coverage on AT&T and T-Mobile networks increasing coverage possibilities in difficult locations. Remote panel programming gives you upload/download capabilities via TIP/RING to select panels. With a smartphone app for end users and an admin app for installers, you can have control from anywhere in the world. M2M equipment is cost effective and the low-cost monthly charges adds interactive services to your recurring monitoring revenue.
You’ve Got Questions? We’ve Got Answers!
Southwest Dispatch Center dealers are of the highest importance to us. If you have questions for us, please let us know so we can get those questions answered by our trained staff.