CareersWorking at Southwest Dispatch Center offers you a pleasant work atmosphere where ethics and diversity are respected.
We are looking for enthusiastic, motivated, customer service oriented individuals to be a part of our team.
Southwest Dispatch Center is an alarm monitoring company located in Richardson and Spring, Texas. We have been in business since 1989, offering exceptional customer service to Alarm Dealers and their customers. The commitment of our employees and the quality of service we deliver has been central to our success.
Working at Southwest Dispatch Center offers you a pleasant work atmosphere where ethics and diversity are respected. Our company is growing and expanding. We provide the training you need to help you be the best you can be.
Start Your Career In Dispatch Today!
Locations: Dallas and Houston
Job Type: Full-time
Southwest Dispatch Center, a 24×7 Alarm Monitoring Company, is looking for exceptional customer service-oriented Call Center professionals, to work in our Central Station as Customer Service/Alarm Monitoring Operators.
Exceptional Candidates will possess:
- A pleasant phone voice and excellent communication skills.The ability to speak clearly while making outgoing calls to verify alarms, and dispatch authorities.
- Passionate when it comes to helping others.
- Enjoy a fast-paced, challenging team environment.
- Ability to work in a high volume call center.
- A caring, can-do attitude; always conveying professionalism and a desire to help.
If offered the position, you must commit to attend the entire duration of the training schedule without interruption. Your full participation is required on every day of training! Paid training begins on your first day of employment.
- Must be able to work holidays, weekends, and mandatory overtime once training is completed.
- Dependable and punctual.
- High School Diploma or equivalent
- Type 20 wpm
Applicants with criminal backgrounds need not apply.
**Application will be made during training for a Texas Department of Private Security Alarm Monitoring License as a requirement for continued employment and will include an FBI background check and fingerprinting.
We are hiring for multiple shifts which require the ability to work both Saturday and Sunday and has two consecutive days off during Mon-Fri:
**Compensation: $12.00 per hour or higher depending on previous Alarm Monitoring Experience.
***Bonus compensation for English/Spanish speaking candidates.
****Bonus compensation for weekend hours worked.
Here is a list of just some of the great benefits we offer:
- Medical and/or Dental
- Free Life Insurance
- Vision Discount Program
- Paid Vacation after 1 Year of Service
- Paid Sick Time
- 401k with Employer Matching
$$$ Double-time pay for hours worked on Holidays and Birthdays $$$
Our business has been consistently growing and expanding since 1989. We offer paid training, a comprehensive benefits package, over-time, opportunities for advancement, and a pleasant work environment which is conveniently located off I-75 in Richardson
Salary: $12.00 /hour
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