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June 2024

Alarm.com Video Training & Ethics – Spring TX

Learn about Alarm.com video monitoring options and peek at what’s coming soon. June 25th, 10am – 12pm 10am – 11am – Ethics by Southwest Dispatch Center 11am – 12pm – Alarm.com Video Alarm.com will cover the two services available now. Remote Video Monitoring versus Visual Verification Visual Verification is used by monitoring station operators to […]
25 Jun
10:00 AM - 12:00 PM
Southwest Dispatch Center - Spring TX
500 Spring Hill Dr, Ste. 110, Spring TX 77386

Alarm.com Video Training & Ethics – Richardson TX

Learn about Alarm.com video monitoring options and peek at what’s coming soon. June 27th,  10am – 12pm 10am – 11am – Ethics by Southwest Dispatch Center 11am – 12pm – Alarm.com Video Alarm.com will cover the two services available now. Remote Video Monitoring versus Visual Verification Visual Verification is used by monitoring station operators to […]
27 Jun
10:00 AM - 12:00 PM
Southwest Dispatch Center - Richardson TX
851 International Pkwy, Ste. 181, Richardson, TX 75081
July 2024
August 2024

Campfire Conversations: Receptionist Service, Pager Requests and Dealer Messages

This month’s Campfire Conversations will be on the topic of our Receptionist Services including our live and automated options, and we will dive into our options for notifications on Dealer Messages and Pager Request. When utilizing one of our Receptionist Services we also use our Caller ID Injection that reflects your dealer phone number, providing […]
21 Aug
9:00 AM - 9:30 AM
Dealer Webinar
September 2024

CEDIA Expo

EXPO: SEPTEMBER 5-7, 2024 | DENVER, CO CONFERENCE: SEPTEMBER 4-6, 2024 INNOVATE. INTEGRATE. INSPIRE. Denver – CEDIA Expo 2024, the premier event in residential technology. Over three days, you’ll experience cutting-edge innovation, learn from top experts in the residential technology industry, and connect with like-minded smart home pros in one place.
04 - 07 Sep
8:00 AM - 6:00 PM

Campfire Conversations: Dealer Portal: Online Forms & More

This month’s Campfire Conversations will be on the topic of our Dealer Portal. What is a dealer portal, and why is it important to me as a partner dealer with Southwest Dispatch? Great question! We have worked diligently on updating our website, including the DEALERS ONLY portion of our website. We call that the Dealer […]
25 Sep
9:00 AM - 9:30 AM
Dealer Webinar
October 2024

TBFAA Convention & Trade Show

One of the most valuable benefits of your membership is the ability to network with and learn from fellow members. It is almost impossible to leave a TBFAA Event without learning something from fellow members that will enhance your business. Lasting friendships are formed thru networking with other members of the association.  Members can gain […]
16 - 18 Oct
8:00 AM - 6:00 PM

Campfire Conversations: Basic Edits & Changes to a Customer Account

This month’s Campfire Conversations will be on your ability to make basic edits and changes to your customers’ accounts through BoldNet Neo. BoldNet Neo is your access to your accounts online at Southwest Dispatch. We will show you how to update phone numbers, update zone lists, change the order of a call list, and many […]
30 Oct
9:00 AM - 9:30 AM
Dealer Webinar
November 2024

Campfire Conversations: Customer Notification Options

This month’s Campfire Conversations will be a discussion on the options available for customer notification of events. In today’s world, everyone has their cell phone within arms reach, but getting the customer actually to answer their phones seems nearly impossible. Outside of making sure they have the central station number preprogrammed in their phone, other […]
13 Nov
9:00 AM - 9:30 AM
Dealer Webinar
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