Terms and Conditions

This Terms and Conditions notice discloses the practices of This Terms and Conditions notice applies solely to information collected by this web site. It notifies following:

Type of personally identifiable information collected from you through our web site, how it is used and with whom it is shared

What choices are available to you regarding the use of your information

The security procedures in place to protect the misuse of your information

How you can correct any inaccuracies related to information or remove it completely

Information Collection, Use and Sharing:

Southwest Dispatch Center, L.P. respects your privacy. We will only collect, store and use your personal information, that you have voluntarily given us via Email or other direct contact with you for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offering with you, communicate promotions, programs or surveys. Customers will have the opportunity to opt out of these and all future communications at their discretion. Southwest Dispatch Center, L.P. does not sell or release to any company or organization email addresses or other personal information about its customers.

We may integrate third party software that collects information about users for security reasons. The information collected by reCAPTCHA is held in accordance with the Google Privacy Policy.


We safeguard and protect against unauthorized access, use and disclosure of your information by using appropriate measures and processes to maintain security. Only employees who need information to perform a specific job, for example, sales or customer service personnel, are granted access to personally identifiable information. The Servers/computers having personally identifiable information are kept in a secure environment.


If this web site contains links to other site, please be aware that we are not responsible for the content or privacy practices of those sites.

Your Access and control over Information:

At any time you may contact Southwest Dispatch Center, L.P. with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at

 We may collect the following information about you including, but not limited to:

  • First and last name
  • Postal address and/or zip code
  • Email address
  • Phone number

How Do We Use Your Personal Information:

We process personal information to provide services to you and additional services you request, as well as to respond to communications from you. The precise purposes for which your personal information is processed will be determined by the request and by applicable laws, regulatory guidance, and professional standards.

We use information we collect from you and information that we collect automatically to manage and improve our Sites and our business. We take steps to ensure that your rights are safeguarded. For example, we use information to:

  • To provide services to you.
  • To provide our Sites and their functionalities to you.
  • To operate and improve our business.
  • To maintain our records.
  • Conduct internal monitoring and training.
  • Develop new services and products.

Do We Disclose Any Information to Outside Parties?

We do not sell your personal information to third parties. We may share your personal information with trusted third-party service providers (e.g., IT services, analytics services, authorized dealers and representatives, etc.) to help us provide, improve, protect, and promote our Website and our Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at