The Smarter Way to Send Signals
What is SmartConnect
Traditional toll-free service is routed through a cluster of network nodes and switches using one carrier and with little to no backup if the service is interrupted, all while being billed at a higher rate for an inferior service. SmartConnect breaks the traditional model by offering redundant paths over multiple carriers at a lower signal cost. So, a line cut in Tennessee doesn’t affect your alarm signals from reaching Southwest Dispatch Center as it could with traditional toll-free service.

Traditional Phone Technology Path

Southwest Dispatch Center SmartConnect Toll-Free Reroute Service
The SDC Toll-Free Reroute allows a single toll-free number, already programmed into an alarm panel or PERS unit, to route over two separate long-distance providers. One number, two separate carriers. Unprecedented in the electronic security industry providing uptime and reliability.
Cost Saving Benefits
SmartConnect offers the highest quality service at the most competitive rates, while always maintaining first-class customer service. Our reliable and fully scalable toll-free services are designed to fit your unique communication needs and budgetary requirements.
The examples below show significant savings over traditional toll-free services offered.
Please contact our Sales Department for assistance in comparing your current toll-free service to our SmartConnect toll-free service.

Southwest Dispatch SmartConnect
Toll-free Service Billing Example
Brand ABC Telephone Company – Example
(5.5 Cents/Minute, 6-Second Increments, 18-Second Minimum, Two Decimal Billing)
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Time
Caller Number
Location
Minutes
Cost
Southwest Dispatch SmartConnect – Example
(2.5 Cents/Minute, 6-Second Increments, 18-Second Minimum, Four Decimal Billing)
01/01/2013
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Time
Caller Number
Location
Minutes
Cost

Toll Free Service*
Take advantage of Southwest Dispatch Center’s telecommunications buying power for toll free service for voice communications and alarm signal transport.
Monthly processing fee per toll free number
Monthly Toll Usage fee
Both above fees apply to all toll-free numbers listed on the Toll-Free Service and Telephone Number Release Agreement.
*Requires separate signed Toll-Free Service and Telephone Release Agreement
Ready to get started?
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