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SmartConnect

The Smarter Way to Send Signals

What is SmartConnect

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Traditional Phone Technology Path

SmartConnect Toll-Free Reroute Paths

Southwest Dispatch Center SmartConnect Toll-Free Reroute Service

The SDC Toll-Free Reroute allows a single toll-free number, already programmed into an alarm panel or PERS unit, to route over two separate long-distance providers. One number, two separate carriers. Unprecedented in the electronic security industry providing uptime and reliability.

Cost Saving Benefits

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Southwest Dispatch SmartConnect
Toll-free Service Billing Example

Brand ABC Telephone Company – Example
(5.5 Cents/Minute, 6-Second Increments, 18-Second Minimum, Two Decimal Billing)

01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
Time
08:10:25
08:12:14
08:15:56
08:21:29
08:26:35
08:25:41
08:29:01
08:36:38
08:36:52
This example includes a total of 15k incoming calls (typical for a 500 commercial fire account dealer using toll-free receiver lines).
Caller Number
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
Location
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
*Totals:
Minutes
0.3
0.3
0.3
0.3
0.3
0.3
0.3
0.3
0.3
4,500
Cost
0.03
0.03
0.03
0.03
0.03
0.03
0.03
0.03
0.03
$450.00

Southwest Dispatch SmartConnect – Example
(2.5 Cents/Minute, 6-Second Increments, 18-Second Minimum, Four Decimal Billing)

01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
01/01/2013
Time
08:10:25
08:12:14
08:15:56
08:21:29
08:26:35
08:25:41
08:29:01
08:36:38
08:36:52
This example includes a total of 15k incoming calls (typical for a 500 commercial fire account dealer using toll-free receiver lines).
*Sub-Total:
Southwest Dispatch Toll-free Number Fee – Per Number
Southwest Dispatch Service Usage Fee – 10%
Totals:
Caller Number
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
(214) 123-4567
Location
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Dallas, TX
Minutes
0.3
0.3
0.3
0.3
0.3
0.3
0.3
0.3
0.3
4,500
4,500
Cost
0.0075
0.0075
0.0075
0.0075
0.0075
0.0075
0.0075
0.0075
0.0075
$112.50
$10.00
$11.25
$133.75
*Note: All telecommunication service charges are subject to federal, state, and local taxes and regulatory fees; which are in addition to the above examples.

Toll Free Service*

Take advantage of Southwest Dispatch Center’s telecommunications buying power for toll free service for voice communications and alarm signal transport.

Monthly processing fee per toll free number
Monthly Toll Usage fee
$10.00
Toll usage, fees and taxes as billed from SDC vendor plus 10%

Both above fees apply to all toll-free numbers listed on the Toll-Free Service and Telephone Number Release Agreement.

*Requires separate signed Toll-Free Service and Telephone Release Agreement

Premises phone numbers are only landline phones or phones permanently located at the premises. Mobile phones are not considered premises phone numbers.

Ready to get started?

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