End User OptionsUnique solutions designed to assist in retrieving the information that matters most to the Alarm Dealer and their customer.
Umbo is an artificial intelligence company developing an autonomous video security platform for communities, organizations, and enterprises alike.
Using A.i. can reduce up to 95% of false alerts coming to Southwest Dispatch Center.
Open & Close
We have three different options to meet your customer’s needs.
3rd Party Camera Overlay
Exceptional customer service is one of the building blocks for success with every alarm company. We want your customers to be satisfied with the way we handle their alarms. When an alarm is initiated at the customer’s home or business our operators will take action according to the dealer’s specifications based on their customer’s needs. Southwest Dispatch Center delivers exceptional customer service by providing versatility combined with quick and efficient alarm response times.
Someone is Here
Vehicle is Here
Text Message Notification
You’ve Got Questions? We’ve Got Answers!
Southwest Dispatch Center dealers are of the highest importance to us. If you have questions for us please fill out the below to help us get those questions answered by our trained staff.